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How do I contact you?Updated a year ago

Hopefully, you will find the answers you need from our help articles and FAQs, but should you need further support there are numerous ways to can reach out to us for help.

All channels are manned by human staff who will be happy to assist with any query.

Email

You can contact us by email at [email protected] for general enquiries or [email protected] for queries related to invoices and payments.

We aim to respond to all enquiries within a couple of hours.

Telephone

Customer service is in the UK and therefore we can schedule a phone call. It would be approximately 8pm Australian time. Phone calls need to be arranged via email to agree a date and time. 

Live Chat

GaraDry operates a live chat facility via our website if you would like to contact one of customer service team this way. As with our telephone line, our live chat is manned by our UK staff and therefore responses may be delayed.

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