Shipping policy, where we ship to, and delivery costs
Orders are shipped via FedEx or DHL Air Express service. All orders are usually dispatched within 24 hours, excluding weekends, and delivery is usually within one week. We offer a fully tracked service for every shipment, so you can track your delive
We aim to dispatch all orders within 24 hours. We dispatch orders from Monday-Friday. We will not dispatch orders on weekends or bank holidays - orders placed during this time will dispatch on the following working day. Standard delivery times are 7
We ship to all parts of Australia and New Zealand, but please note that certain remote locations will have a longer delivery time than the usual 7 business days. If you live in another country or territory in Oceania, please contact us at sales@garad
The shipping costs depend on the products ordered and the delivery destination. This will be calculated at checkout and the customer can choose their shipping option. Full shipping cost information can be found in our shipping policy. Unfortunately,
As we are an online retailer unfortunately we don't offer the facility to collect orders in person from our premises as we do not have a retail store or a trade counter. Again, as we an online retailer, we do not have our products on display and ther
What happens if you are out when the delivery is made will depend on the courier. Prior to delivery, you should receive an email or SMS from the courier with options to re-arrange delivery should you be aware you will not be home. If you are out at t
In the unlikely event that you have not received your order in the stated delivery timeframe, as a first port of call, please check the tracking information supplied to you at the time of dispatch to understand whether the shipment has been held up b